
Image suggestive of premium brand appliance only
Mercury is part of the AGA Rangemaster Group, recognised for its bold, retro-inspired styling, chrome “Hi-Fi style” control knobs and substantial dual fuel and gas ranges that sit at the heart of many South East kitchens. At SE Appliance Repairs, we provide a specialist repair service for Mercury cookers, from compact 90cm models to larger 100cm and 110cm ranges.
Our engineers are familiar with the engineering Mercury cookers share with the wider Rangemaster range, giving us a genuine head start when diagnosing multi-cavity ovens, gas burner assemblies and electric ignition systems. We carry commonly needed parts and always aim to complete repairs in a single visit.
Mercury cookers share much of their engineering with the wider Rangemaster range, so our familiarity with that platform means faster, more accurate diagnosis.
Every engineer working on a Mercury gas or dual fuel range is Gas Safe registered, so burner, ignition and safety cut-off repairs are carried out to the required standard.
We cover Surrey, Hampshire and West Sussex with appointment slots that fit around your household, not the other way round.
Ready to get your appliance working like new? Click here to book your repair today!
Whether you have a striking 100cm Mercury range as the centrepiece of your kitchen or a more compact 90cm model, our engineers are equipped to get every part of it working properly again.

Image suggestive of premium brand appliance only
We repair Mercury range cookers within around 40 miles of our base in Headley, Hampshire, giving households across the South East access to engineers who understand this specific style of cooking appliance. Because a range cooker is often the focal point of a kitchen, we aim to offer prompt appointments and keep disruption to a minimum.
Our coverage includes Guildford, Godalming, Haslemere, Farnham, Cranleigh and Woking, together with Alton, Liphook, Bordon and Liss in Hampshire, and Petersfield, Midhurst and Haywards Heath in West Sussex. If you’re unsure whether you fall within our service area, just get in touch and we’ll be happy to confirm.
Mercury range cookers combine gas and electric components in a single unit, which means a fault can sometimes sit at the boundary between the two systems. Here are some of the issues we’re regularly called out to fix.
Potential Fault Symptom
Oven takes much longer than usual to reach temperature, or cooking results become uneven.
Diagnostic Code Example
No fixed diagnostic code – identified by symptom and element testing.
Our Specialist Fix
Testing and replacing the fan oven heating element, or recalibrating the oven thermostat.
Potential Fault Symptom
A burner lights but cuts out as soon as the control knob is released.
Diagnostic Code Example
No fixed diagnostic code – physical safety fault.
Our Specialist Fix
Cleaning or replacing the flame supervision device (thermocouple) so the burner holds a steady flame safely.
Potential Fault Symptom
Grill glows unevenly or fails to heat at all.
Diagnostic Code Example
No fixed diagnostic code – identified during element continuity testing.
Our Specialist Fix
Replacing the grill element or associated wiring/connector where a continuity fault is found.
Potential Fault Symptom
Repeated clicking with no ignition, or burners that are slow to light.
Diagnostic Code Example
No fixed diagnostic code – electrical/spark component fault.
Our Specialist Fix
Cleaning or replacing spark electrodes and testing the ignition generator module.
Because range cookers like Mercury combine several systems in one appliance, we carry a good stock of commonly needed elements, thermocouples and control components, helping us complete most Mercury repairs in a single visit.
We’re proud of the reputation we’ve built in the community for delivering exceptional service. But don’t just take our word for it—read some of the testimonials from your neighbours.
EXCELLENT
Based on 184 reviews
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Jane Watson2 October 2026Trustindex verifies that the original source of the review is Google.
Brilliant service and repair. I had had difficulty with getting reliable people to repair my rangemaster, Robert was my 3rd attempt and what a difference. An immediate response, a firm booking at a precise time, a call when he was on route and a friendly, professional service and fix. Highly recommend and will use Robert for all our appliances in the future.Posted on Google![]()
Sam Oughton5 September 2026Trustindex verifies that the original source of the review is Google.
Robert responded quickly to our enquiry to fix our washing machine, turned up promptly and did a fantastic job with minimal fuss while explaining the steps he was taking along the way. Fantastic service, would strongly recommend him for appliance repair.Posted on Google![]()
Sam Merron3 September 2026Trustindex verifies that the original source of the review is Google.
Robert got the job done in no time, reasonable cost and lovely guy. Very pleased. Thank you for fixing our washing machinePosted on Google![]()
Jennifer Vale3 September 2026Trustindex verifies that the original source of the review is Google.
Robert did a great job replacing our kitchen splashback. Very knowledgeable and would recommend his services.Posted on Google![]()
Jo R1 September 2026Trustindex verifies that the original source of the review is Google.
Speedy and efficient dishwasher repair. Thank youPosted on Google![]()
Mark Webley1 September 2026Trustindex verifies that the original source of the review is Google.
Really fantastic service. I booked via the website, got a call soon after. They were able to give me a rough idea of cost and were able to visit to check out the washing machine which wouldn't start properly - they ordered a new door lock and then came a fitted it the next day! Amazing, quick and at a really great price.Posted on Google![]()
Matt Dayton1 September 2026Trustindex verifies that the original source of the review is Google.
Friendly, efficient, and very competent! Highly recommended and would use again.Posted on Google![]()
Mangao Ruxi22 June 2026Trustindex verifies that the original source of the review is Google.
Robert did a great job. He was friendly, honest, and knew exactly what he was doing. Both our washing machine and dishwasher are working perfectly again thanks to him. Really impressed with his service and would definitely recommend him.Posted on Google![]()
Tim Nelson7 May 2026Trustindex verifies that the original source of the review is Google.
Thanks for doing a great job, sourcing hard to find parts for our extractor fan and repairing at a fraction of the cost of replacing the unit. Also for fixing the door on our dishwasher while you were here. Nice guy and good to deal with.Posted on Google![]()
Lucie LG13 April 2026Trustindex verifies that the original source of the review is Google.
Excellent service, I cannot recommend Robert highly enough! He was so professional, nothing was too much trouble. His knowledge and experience was reassuring. He managed to troubleshoot issues thoroughly every time.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Request your preferred appointment online. Tell us about the appliance and fault, and we’ll confirm availability as soon as possible.
Diagnostic visits from £59.99
All repairs guaranteed
Clear, upfront charges
Trained and insured engineers
Repairs for leading appliance brands
Covering Surrey, Hampshire and West Sussex
Request your preferred appointment online. Tell us about the appliance and fault, and we’ll confirm availability as soon as possible.
Diagnostic visits from £59.99
All repairs guaranteed
Clear, upfront charges
Trained and insured engineers
Repairs for leading appliance brands
Covering Surrey, Hampshire and West Sussex