- Introduction
- Welcome to South East Appliance Repairs, a professional appliance and AC repair company. We are a company registered in England and Wales under company number. Our registered office address is at Headley Down, Bordon GU35 8BW, United Kingdom
- By accessing and using our services, you agree to comply with these terms and conditions.
- Services Offered
- We provide repair, maintenance, and installation services for appliances and air conditioning systems.
- Our services cover a range of appliances and AC units, including but not limited to refrigerators, washing machines, dishwashers, dryers, ovens, and air conditioners.
- Appointment Booking and Service
- To request our services, you may need to provide information about the appliance or AC unit, contact details, and preferred appointment time.
- Our team will make reasonable efforts to accommodate your preferred time, but the final appointment will be confirmed by us.
- Our technicians will assess the appliance or AC unit and provide an estimate for the repair or service before proceeding, unless otherwise agreed upon.
- Service Charges and Payment
- We will communicate the service charges, including any diagnostic fees, labor costs, and parts charges, to you before the repair or service begins.
- Payment is due upon completion of the service, unless otherwise agreed upon.
- We accept various payment methods, such as cash, credit/debit cards, or electronic transfers.
- Warranty and Liability
- We provide a warranty for the repair services performed, as specified in the repair invoice.
- The warranty period may vary depending on the type of repair or replacement performed.
- Our liability is limited to the repair or replacement of faulty parts or workmanship.
- We are not responsible for any damages caused by the appliance or AC unit before or after our repair services.
- Customer Responsibilities
- You are responsible for providing accurate information about the appliance or AC unit and its issues.
- You must ensure that the appliance or AC unit is accessible and safe for our technicians to work on.
- You should follow any instructions or recommendations provided by our technicians for proper use and maintenance of the appliance or AC unit.
- Cancellations and Rescheduling
- If you need to cancel or reschedule your appointment, please notify us as soon as possible.
- Cancellations made within a specified timeframe may be subject to a cancellation fee.
- Intellectual Property
- All intellectual property rights related to our website, content, and services belong to South East Appliance Repairs.
- You may not reproduce, distribute, or modify any copyrighted material without our consent.
- Governing Law and Jurisdiction
- These terms and conditions are governed by the laws of United Kingdom.
- Any disputes arising from or related to these terms and conditions will be subject to the exclusive jurisdiction of the courts in United Kingdom.
- Contact Information
If you have any questions or concerns about these terms and conditions, please contact us by:
- Sending an email to support@seappliancerepairs.co.uk;
- Filing out and submitting the online contact form available here: www.seappliancerepairs.co.uk/contact/;
- Calling us on +44 1428 746679 (our telephone lines are open Monday to Friday 9:00-17:00).